Shipping policy
Shipping is free on every prepaid order, anywhere in India. There is no minimum cart value and no shipping line added at checkout. Cash on delivery carries a small handling fee, listed below. We deliver within India only.
Dispatch and delivery
Orders are packed by hand in Chilakaluripet and handed to Delhivery or Shadowfax, usually on the same day and always within 1–2 working days. We pack and dispatch every day of the week. You receive the tracking number by SMS and email as soon as the parcel is picked up.
Across a recent batch of delivered orders, counted from the day the order was placed: 14% arrived in 3 days, 28% in 4 days, 28% in 5 days, 17% in 6 days and 13% took 7 days or more. These are real figures, not a guarantee — a remote PIN code, a festival week or bad weather can add days, and any delivery date given by a courier is an estimate.
You can follow your parcel at any time at https://www.bhavanahandlooms.in/search?view=track using your order ID and mobile number.
Cash on delivery
| Prepaid — UPI, card, netbanking, wallet | Free |
| Cash on delivery, order up to ₹2,000 | ₹60 |
| Cash on delivery, ₹2,001 to ₹3,500 | ₹100 |
| Cash on delivery, ₹3,501 to ₹7,000 | ₹150 |
| Cash on delivery, above ₹7,000 | ₹200 |
The cash on delivery fee is the courier's charge for collecting your money at the door and remitting it to us. It is shown at checkout before you pay, and choosing UPI or card avoids it entirely.
Tamper-proof packaging
Every order goes out in sealed, tamper-proof packaging. If the packet is torn, re-taped or already open when the courier hands it to you, please do not accept delivery. Send it back with the courier and message us the same day. Once a packet is accepted it is treated as having arrived sealed, and a claim becomes much harder to raise with the courier.
Insurance in transit
Every parcel is insured by Bhavana Handlooms against loss or theft from the point of dispatch until delivery, at no additional cost to you. If a courier loses your order we replace it or refund you in full.
Addresses and failed deliveries
Everything in one cart ships to a single address. To send pieces to two places, please place two separate orders. An address can be changed only before dispatch, which is often the same day you order, so message us immediately if it is wrong.
Couriers usually attempt delivery three times before returning a parcel to us. If an order comes back undelivered we contact you and either resend it or refund you in full. Cash on delivery orders refused at the door may mean we ask for prepayment on a future order.
Contact
Bhavana Handlooms
D.No 2-1008/1, Markandeya Nagar, Near Kodanda Ramalayam
Chilakaluripet, Andhra Pradesh 522616, India
GSTIN 37GKHPS3468D1ZQ
WhatsApp or call +91 83416 44907, Every day, 9 AM to 6 PM
Email support@bhavanahandlooms.in
The same policy, with tracking and answers to common questions, is at https://www.bhavanahandlooms.in/pages/shipping-details